Echo Logistics

Unifying Cloud Operations to Power Agile Innovation

 

Echo Global Services is redefining how logistics and technology intersect. As digital demand accelerated, the company’s cloud environment expanded rapidly—creating silos, inconsistent governance, and growing security complexity.

To turn that challenge into opportunity, Echo partnered with accentedge, a leader in cloud transformation and cybersecurity, to re-engineer its AWS ecosystem—bringing automation, visibility, and control to every layer of its operations.

From complexity to clarity

Echo’s AWS footprint had evolved organically. Different teams managed separate environments with little standardization. Manual provisioning slowed innovation. Security policies varied across accounts, increasing exposure.

Together, Echo and accentedge envisioned a new foundation—one that would unify cloud governance, integrate DevOps automation, and embed security into every step of the development lifecycle.

The transformation focused on three key pillars:

  • Governance and visibility

accentedge designed and deployed a centralized governance model built on AWS landing zones, automated policies, and real-time monitoring—giving Echo full control and compliance across its cloud estate.

  • DevOps integration

accentedge embedded Infrastructure-as-Code templates and automated pipelines that connected AWS and development workflows, turning deployment cycles from days into hours.

  • ServiceNow-driven automation

accentedge integrated ServiceNow to automate environment provisioning and guardrails, enabling developers to self-serve securely while maintaining compliance standards.

Operational excellence unlocked

The results were immediate and measurable:

  • 35% reduction in cybersecurity risk exposure through consistent governance and automated enforcement.
  • 40% faster deployment speed, with integrated pipelines and ServiceNow workflows.
  • Unified visibility across AWS, DevOps, and ServiceNow environments.
  • Improved collaboration between operations and development teams.

“accentedge demonstrated an exceptional ability to understand our needs, align their team’s expertise, and deliver outcomes that immediately improved how we manage and secure our cloud environment.”

Vice President, IT Operations, Echo Global Logistics

Scaling for the future

Echo’s new cloud foundation is designed not only for efficiency but for evolution. With automation, governance, and security fully embedded, the company can now scale confidently—deploying new capabilities, integrating emerging technologies, and maintaining resilience across its global operations.

Through its partnership with accentedge, Echo has transformed its cloud platform from a source of friction into a strategic engine for innovation, agility, and growth.

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